CommCore Blog and News

Posts Tagged: Crisis

CommCore Presents to Food Marketing Institute on Crises in Today’s Viral World

Crisis Seminar

CommCore Presents to Food Marketing Institute Asset Protection Conference:

How to Contain Crises in Today’s Viral World

(Washington, DC, March 19, 2015) –The impact of social media on business operations, and the importance of collaboration between Risk Management (RM) and Loss Prevention (LP) teams and a company’s Communications function are critical to effective crisis management in the retail food industry. Read more

CommCore’s Top 5 Blogs of 2013

Our top blogs of 2013 gave insight and advice on dealing with Crisis missteps, information leaks, and operational crises. For 2014, two suggestions – one for Crisis prevention, one for reputation enhancement: Reactive: organizations need to shore up brand monitoring and protection, due to the speed with which information can spread across social media.
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What Pasta Will You Buy This Week?

Barilla Pasta’s crisis whirlwind started with a comment in Italy (probably in Italian). Within days it became a trending hashtag on Twitter and Facebook, a global electronic boycott, spoof commercial ads on YouTube and Vine, and now Ad wars with competitors like Bertolli being shared on Instagram and across the Internet. Read more

Cell Phones and Bandwidth at the Boston Marathon

 

Cell phone traffic was jammed on Monday in Boston.  Despite early rumors that Boston police decided to shut down cell phone towers following the blasts, fearing more duffel bag bombs could be remotely activated, wireless carriers said the issue was that the cell phone network was simply  overloaded. 
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Ten-Hut! There’s a Soldier on Board…

Apparently, Delta did not at first hear that announcement. This week, news (via YouTube) broke that soldiers returning from Afghanistan and other deployments were charged for bags when checking in on Delta airlines – up to $200 for their fourth bag. Read more

War Rooms and Crisis Communications

Establishing a communications “war room” in a crisis is one of the first tactical steps to get on top of a fast breaking situation.
It’s essential to have a central place for a crisis team.
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