CommCore Blog and News

Posts Tagged: Crisis Response

Super Storm Sandy, the Web and Travel Web Sites

Hurricane Sandy has wreaked havoc on all aspects of life in the North East.  Everyone at CommCore is safe, although we all know someone with significant property damage.

One interesting measure of the storm and social media is how business-like and fact-based transportation companies – airlines, trains and buses — have been in their communications. Read more

James Burke, Johnson & Johnson


I’m not sure if it’s ironic or coincidental that James Burke, former Chairman of Johnson & Johnson, passed away on the 30thanniversary of the Tylenol poisonings.
Read more

No “Crash and Burn” In This Case

The back-to-back car accidents involving Secretary of Commerce John Bryson this past weekend could have ended up burning the fingers of an Obama administration already trying to manage the President’s “private sector is doing fine” PR-fire. Read more

Catch the Spirit…

If a tree falls in the forest do you hear it?  You do if Spirit Airlines is holding the saw.

In case you missed the latest coverage surrounding Spirit…dying Vietnam vet Jerry Meekins tried to get a refund after being told by his doctor that he was too sick to fly.  Spirit refused his request for days citing its iron-clad no refund policy.  They even suggested that he should have bought travel insurance. Read more

You have to say “I’m Sorry” more than once

The latest TSA story igniting the social space…a nursing mom was forced to use her breast pump in a public restroom in order to get though airport security.  According to news reports, the TSA official wasn’t convinced that the 38-year-old school vice principal with her nine month old daughter in tow was carrying a real breast pump.  “It really confuses me as to how an empty breast pump and cooler pack are a threat to national security and 20 minutes later, with milk, they no longer pose a threat to national security,” the outraged mom said. Read more

The Komen firestorm, and flip-flop

The sudden reversal by the Susan G. Komen For The Cure foundation will likely not end the controversy over its temporary withdrawal of funding for mammograms from Planned Parenthood. Without taking a position on the decision itself, and on the reversal, as communications consultants we at CommCore have several observations:
·    Why did they make the original announcement in the midst of a bitterly contested Presidential and Congressional election year in which Culture War issues such as abortion – which Planned Parenthood provides on-demand – are among the most divisive? Read more