CommCore Blog and News
Posts Tagged: Crisis Response
One of the top media attention grabbers is an airplane crash at a major airport with dramatic video of the explosion and fire.
Hurricane Sandy has wreaked havoc on all aspects of life in the North East. Everyone at CommCore is safe, although we all know someone with significant property damage.
One interesting measure of the storm and social media is how business-like and fact-based transportation companies – airlines, trains and buses — have been in their communications. Read more
The shocking report by Special Investigator and former FBI Director Louis Freeh on the conduct of Penn State University officials during the buildup to the Jerry Sandusky sexual abuse scandal demonstrates how a slow, hidebound institutional culture and chain of command can exacerbate a crisis to disastrous proportions. Read more
The back-to-back car accidents involving Secretary of Commerce John Bryson this past weekend could have ended up burning the fingers of an Obama administration already trying to manage the President’s “private sector is doing fine” PR-fire. Read more
Catch the Spirit…
If a tree falls in the forest do you hear it? You do if Spirit Airlines is holding the saw.
In case you missed the latest coverage surrounding Spirit…dying Vietnam vet Jerry Meekins tried to get a refund after being told by his doctor that he was too sick to fly. Spirit refused his request for days citing its iron-clad no refund policy. They even suggested that he should have bought travel insurance. Read more
You have to say “I’m Sorry” more than once
The latest TSA story igniting the social space…a nursing mom was forced to use her breast pump in a public restroom in order to get though airport security. According to news reports, the TSA official wasn’t convinced that the 38-year-old school vice principal with her nine month old daughter in tow was carrying a real breast pump. “It really confuses me as to how an empty breast pump and cooler pack are a threat to national security and 20 minutes later, with milk, they no longer pose a threat to national security,” the outraged mom said. Read more