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Posts Tagged: Crisis Management

LESSONS FROM THE HELL CRUISE

We weren’t in the Carnival Cruise Line War Room last week but we have a few observations for anyone else is a similar predicament. 
For one, owner Micky Arison and CEO Gerry Cahill decided to stay shorebirds while more than 4,000 passengers endured grim conditions and a tow to Alabama on the good ship Triumph.
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James Burke, Johnson & Johnson

 

I’m not sure if it’s ironic or coincidental that James Burke, former Chairman of Johnson & Johnson, passed away on the 30thanniversary of the Tylenol poisonings. The obituaries correctly state his role in leading the company through the crisis.
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