CommCore Blog and News

Posts Tagged: crisis communications

Lessons from Chardon High School

Geauga County, Ohio Sheriff Daniel McLelland – in whose county the fatal Chardon High School shooting occurred Monday – believes proactive crisis response training prevented the incident from causing more panic in the community than it already had:

“Several years ago, the Chardon school district and local law enforcement began conducting drills, training, practice, if you would, for an event just like occurred today. Read more

A Tale of Two Universities

In the news this week is another campus crisis. (click here) Fifteen students including three current football players at Texas Christian University in Fort Worth were arrested and charged with drug trafficking as a result of a police sting operation. Read more

Media Engagement 101

Two items reminded us of the value of proactively engaging with the media.

Item 1: In a recent NY Times profile, General Motors CEO Dan Akerson said: “I’d been in private equity for eight years, and my attitude was I don’t talk to the press if I don’t want to. Read more

Learning from the first crisis: Don’t make the same mistakes twice

Virginia Tech’s shooting massacre in 2007 changed the way universities and other public institutions respond to crises.  As a result of the slow, manual campus warning system in place on the day a deranged gunman killed 32 people, emergency and crisis response leaders more rapid alert protocols, adding blast texts and emails along with other traditional warnings. Read more