The Loose Lips lesson seems to be at hazard these days, ignored or forgotten by people who should know better, and whose careers have been sunk as a consequence.
A couple of weeks back it was Hearst newspapers White House Correspondent Helen Thomas. Read more
When Helen Thomas resigned as White House correspondent for Hearst newspapers earlier this month after more than 50 years as a front-row fixture at Presidential news conferences, it signaled more than the end of an era. Read more
McDonald’s recent voluntary recall of 12 million tainted “Shrek”-themed drinking glasses for children illustrates a fundamental rule of crisis communications: crises can bring opportunities, particularly when you have a crisis plan in place and act on it decisively. Read more
“Athletes Behaving Badly” isn’t a TV Reality Show yet, but it could be. The National Football League’s brand is like Teflon — unblemished — but could it be?
NFL Commissioner Roger Goodell has had a lot of practice protecting his brand from crises of late. Read more
You would think the Professional Golf Association (PGA) has had enough of controversy, what with Tiger this and Tiger that.
So making a tempest out of a teapot would seem to be against the PGA brand’s interest. Read more
Tiger played golf and kept the focus on the links. Toyota hit another bump with another quality problem.
The crises for Tiger Woods and the Toyota brands are far from over. Read more
So far the responses from the Massey Energy Company related to the tragedy at the Upper Big Branch coal mine in West Virginia play right into the media’s need for winners and losers/victims and villains and will keep the issue in play longer. Read more
The recent spate of negative press and public outrage at investment bank Goldman Sachs’ compensation of its executives and other practices has reached into a new arena: the company’s SEC-mandated financial filings. Read more