CommCore Blog and News

Posts Tagged: Carnival Cruise Lines

LESSONS FROM THE HELL CRUISE

We weren’t in the Carnival Cruise Line War Room last week but we have a few observations for anyone else is a similar predicament. 
For one, owner Micky Arison and CEO Gerry Cahill decided to stay shorebirds while more than 4,000 passengers endured grim conditions and a tow to Alabama on the good ship Triumph. Read more

The Carnival Splendor’s Social Media Strategy

Carnival Cruise Lines is getting generally high marks for its customer relations and public relations response to the highly-publicized misfortune that befell its “Carnival Splendor” earlier this month. The ship and passengers were stranded at sea for days with no power after an engine room fire, and the vessel had to be towed in to port. Read more