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CommCore CEO Quoted in NYT Article on Samsung Crisis

Samsung Crisis

Samsung’s Twitter feed for Galaxy products

CommCore CEO Andrew Gilman is quoted in yesterday’s New York Times article titled “Samsung’s Response to Galaxy Note 7 Crisis Draws Criticism”.

That ought to be more visible — this is pretty serious,” Andrew Gilman, the chief executive of the crisis communications firm CommCore Consulting Group, said of the warning on Samsung’s home page. The brand has “to show they care and are concerned” through consistent communication on their home page, Twitter, Facebook and other social channels, he said.