CommCore’s CEO Andrew Gilman was recently quoted in the Washington Post’s article on a recent United Airlines mishap,
Attention, United Airlines passengers: Don’t forget to lather up with “Off.”
A couple returning from vacation in Mexico apparently brought on an unexpected passenger: a scorpion. It turned out to be another stinging moment in a tough week for the airline, according to a report by CNBC.
…“Talk about snakebit,” said Andrew Gilman, a crisis management expert. “The next time United does its emergency protocols, they will be dropping insect repellant along with the mask.”