CommCore CEO Andrew Gilman recently sat down for an interview with FIR Podcast.
Andy provided his expertise concerning the role of internal communications in a crisis situation. Mr. Gilman also discussed when to decide to speak out on a situation, how to coordinate internal and external messages, and how to prepare for a crisis. Read more
Andy Gilman, president and CEO of CommCore Consulting Group in Washington, D.C., who advises communications leaders on crisis management and communications practices both internal and external, lays out three basic internal communications principles Harvey missed when drafting and sending the memo: